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Customer Service & Sales Representative

Posted: 09/24/2021

Seeking a full-time, qualified professional who can provide an exceptional client experience as a Customer Service and Sales Representative.  If you are energetic and self motivated this is a great opportunity for a rewarding career with excellent income and growth potential.

Salary DOE, + Incentives and bonuses.  $38,000 - $45,000 annual

Responsibilities:
 

  • Answer incoming calls and greet clients
  • Assist clients with billing questions and process payments
  • Communicate with billing and claims, on behalf of clients
  • Cross-selling other insurance products to current clients
  • Explain features and benefits of insurance
  • Provide administrative support to agents and producers
  • Conduct yourself professionally and ethically both inside and outside the office
  • Meet agency goals and expectations
Requirements:
  • Current insurance license or must be obtained within 60 days of hire date. Bonus for licensing.
  • Minimum 1 year prior customer service experience in a professional office setting
  • Prefer background in insurance
  • Bilingual in Spanish desired
  • Minimum 2 years of college preferred
  • Strong communication and organizational skills
  • Career and goal oriented
  • Strong computer skills
  • Background check required
  • Team player
  • Experience in inside sales strongly desired
  • Multi task
We offer a unique compensation program designed to reward individual effort and team performance, which we feel is at the core of our long term success.  Compensation is comprised of a competitive base salary, plus a monthly share of team commissions.  Please send your resume and cover letter to drussell1@farmersagent.com.